- Led the redesign of an enterprise reporting suite that improved monthly planning speed by 27%.
- Partnered with finance, product, and operations leaders to define trusted KPI logic across 14 departments.
- Built Power BI dashboards that replaced manual spreadsheet packs and saved 18 hours each week.
- Created data quality checks that reduced recurring reporting defects by 31%.
- Coached analysts on SQL modeling, dashboard standards, and executive storytelling.
Summary
Seasoned business intelligence analyst with over 11 years of experience translating operational data into reporting systems, executive dashboards, and reliable decision support. Strong background in SQL, Power BI, Tableau, and cross-functional analytics programs that reduce manual work and improve forecast accuracy.
Experience
- Implemented a patient operations data mart supporting scheduling, utilization, and staffing analysis.
- Managed Tableau reports used by more than 70 clinic managers for weekly performance reviews.
- Mapped source-system rules with IT teams and improved refresh reliability by 24%.
- Produced variance analysis that helped reduce appointment backlog and overtime spending.
- Analyzed fulfillment and routing data to uncover cost-saving opportunities across regional warehouses.
- Automated recurring inventory reports and shortened month-end preparation by two business days.
- Supported senior analysts with forecasting models, presentations, and KPI documentation.
Education
Key Achievements
Rebuilt quarterly planning reports into governed dashboards, cutting preparation time by 40%.
Introduced validation rules that made leadership metrics more consistent across departments.
Recognized for dashboard work that improved forecast discussions and operating reviews.
Skills
Power BI · Tableau · SQL · ETL · Agile Reporting · Business Intelligence
Certification
Certified Business Analysis Professional — Certification focused on requirements analysis, reporting standards, and stakeholder communication.