Motivated business development professional with hands-on experience in lead research, client outreach, and CRM coordination. Known for clear communication, consistent follow-up, and building practical pipelines for growing sales teams.
Experience
Business Development Associate
2024 - Present
MarketBridge Solutions, San Francisco, CA
Identify qualified prospects through market research and outreach campaigns.
Maintain CRM records, meeting notes, and follow-up tasks for the sales team.
Coordinate discovery calls and prepare tailored briefing notes for account executives.
Track weekly pipeline activity and share conversion insights with leadership.
Customer Success Intern
2023 - 2024
BrightCart Retail, San Jose, CA
Supported onboarding for small-business clients and answered product questions.
Analyzed customer feedback themes and escalated recurring issues to product teams.
Helped prepare renewal check-ins that improved account retention.